Privacy Policy

veemo.ai operates an AI-powered platform for creating video, image, and audio content. This policy applies when you access our website, create an account, upload content, generate media, make a purchase, or contact support.

We collect information needed to operate the service and keep it secure.

• Account identifiers, email address, sign-in provider, and account settings.
• Prompts, uploaded files, generation parameters, generated media, credit usage, and support messages.
• Order, subscription, payment status, and billing identifiers from payment processors.
• Device, browser, IP address, log, referral, and security data.

We use this information to provide the service, authenticate users, process AI generations, store creations, manage credits and subscriptions, process payments, provide support, improve product quality, prevent abuse, and comply with legal obligations.

Where a legal basis is required, we process data to perform our contract with you, pursue legitimate interests such as security and service improvement, comply with law, and rely on consent where required.

We share information with vendors that help us run the platform, including hosting, authentication, storage, analytics, payment, support, and AI generation providers. We do not sell personal information.

We keep account data, creations, uploads, logs, and payment records for as long as needed to provide the service, meet accounting or legal duties, resolve disputes, and protect the platform.

We use cookies and similar technologies for sign-in, session security, preferences, analytics, and service reliability. Where required, we request consent for non-essential cookies.

Depending on your location, you may request access, correction, deletion, portability, objection, restriction, or opt out of certain processing. California users may submit Do Not Sell or Share requests. Contact support@veemo.ai to exercise these rights.

We use technical and organizational safeguards such as access controls and encryption where appropriate. No transmission or storage system is completely secure.

The service is not directed to children under 13, or under 16 in the EEA and UK. We do not knowingly collect personal information from children in those age groups.

Your information may be processed in countries where we or our providers operate. Where required, we use appropriate transfer safeguards.

We may update this policy from time to time. The updated version will be posted here with a new last updated date.

For privacy questions or rights requests, contact support@veemo.ai. Postal address: AIVIDO LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.